General Policy & Regulations

COMMITMENT

From the heart of Quang Hào, we express our deepest gratitude to everyone who has chosen Quanghao products – your support is the greatest motivation for HQ-Audio to continue dedicating itself to the growth of Vietnam’s audio industry.

Quality

Each product is crafted from carefully selected materials and manufactured following strict processes. Every device is thoroughly tested by our team of experienced engineers before leaving HQ-Audio.

Commitment

HQ-Audio offers a full refund within one week if you are not satisfied, provided the product remains in its original condition with all accessories intact, free from damage or deformation. (Return shipping costs to HQ-Audio are the customer’s responsibility.)

Warranty

Each product comes with a 3-year worldwide warranty and free upgrades within this period.

HQ-Audio is committed to providing the highest quality products and services to our valued customers.